The Social Services Trainee position is the first step to qualify for advancement to a Social Service Worker. This position will give you the opportunity to help Nebraskans' live better lives! A strong work ethic, the ability to work in a professional and efficient manner, and a commitment to solving problems and finding resources for families in need are essential for this position. Opportunities available in various locations across the State! Apply today!
Start at $14.898 and advance to $17.05 per hour after successful completion of training.
EXAMPLES OF WORK: As a Social Services Worker, you will play a vital role in helping our fellow Nebraskan's with their benefit needs. Your day would involve telephone interaction with people of varied social-economic levels gathering financial and demographic information. Through this process you will assess our client's individual situations and make referrals for community resources and services. Computer databases are used to document, update and verify client information, accurately process assigned work tasks, and prepare correspondence. QUALIFICATIONS / REQUIREMENTS:
REQUIREMENTS: 24 semester hours of post high school education in behavioral sciences, public/business administration, social sciences, education or closely related field OR experience in customer service, determining eligibility for public assistance, examining/processing financial loan applications, medical or unemployment insurance or rehabilitation claims, unemployment services, OR a combination of education and experience in any of the above areas.
PREFERRED: Experience in case management, dealing with customers to resolve problems and fill their needs, experience navigating through computer programs, experience in a call center.