At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.
Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships.
If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you.
SUMMARY DESCRIPTION OF WORK
Professionals at this level are experienced and able to work with a minimum of supervision. Educational requirements are very specific. Decision making, problem solving and highly developed interpersonal skills are critical.This position will work within a team environment. The individual will have the ability to sign up for weekday evening/overnights or weekends according to their availability. Frequency of coverage extremely flexible.
This is an on call position, evenings and weekends.
Essential Duties and Responsibilities
Provides crisis intervention and assessment of clients for law enforcement and court systems. Determines client needs and makes recommendations and referrals to appropriate level of care. Assessments are provided on-site where the crisis is occurring.
Conducts a crisis focused assessment and documentation to be completed within 24 hours of crisis call.
Establishes an intervention plan, with client and law enforcement participation, which specifies immediate treatment needs and follow-up.
Maintains relationships with law enforcement agencies, schools and other key community resources, as well as provide referrals to clients.
Ability to handle complex cases.
Ability to be on-call, Monday through Friday. Hours include availability from 4:30PM to 8:00AM on weekdays and entire day coverage on weekends. On-call requires answering of crisis phone during the night hours/weekends and ability to respond to situations on-site during those hours within 30 minutes.
Is dependable and punctual regarding scheduling and attendance.
Refers to other Heartland Family Service programs and other community services, as necessary either concurrent with services or for aftercare.
Maintains clinical record, meeting established standards of timeliness and completeness.
Is prompt and accurate in completing all required reports, statistics and other requirements.
Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
Abides by all specific program and Agency procedures, policies, and requirements.
Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
Performs other program related duties as assigned.
Master’s Degree in Counseling, Social Work, or Marriage & Family Therapy
2 years or more experience
Iowa licensed required- LMHC or LISW required (provisional will be considered)
Self-care- Practices good self-care; maintains effective emotional regulation and manages stress.
Integrity-An authentic and honest therapist plays a key role in the client’s recovery. Often, a therapist will inadvertently become a role model for the client. That means the therapist should conduct their personal and professional lives with honesty and integrity.
Critical thinking- A therapist needs to have the ability to see beyond the surface of the clients issues.
Continuous learning- stay updated on the latest research and treatment plans to help clients in the best way possible.
Organization and Time-Management Strategies-Responsible for keeping track of paperwork, fees for clients.
Communication -Exhibits clear and concise verbal and written communications; communicates honestly and directly.
AMERICANS WITH DISABILITY SPECIFICATIONS
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
(Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).