Therapist I - Homeless Supportive Services (Day One)

$37,000 - $41,000 yearly
  • Heartland Family Service
  • Omaha, NE, USA
  • May 01, 2020
Full time Licensed Mental Health Professional Licensed Professional Licensed Substance Abuse Professional Other Behavioral Health Positions

Job Description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values, which celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.


This Therapist will serve as a mental health, substance abuse, and family counselor under the Supportive Services program. This position provides services to families with children who are participants in Housing and Supportive Services programs in the Douglas, Sarpy, and Pottawattamie County Area. This Therapist will be part of a team that seeks to provide housing related services.

Knowledge in child and adolescent assessment, treatment, and therapeutic family interventions is expected. Professionals at this level are experienced and able to work with minimal supervision. High production standards are especially required at this level. 

Work Schedule: Monday through Friday, 8:30 a.m to 5:00 p.m.

Essential Duties and Responsibilities

  • *Determines needed level of care; refers (internal or external) to appropriate level of care.
  • *Conducts a comprehensive pre-treatment assessment, including a diagnostic impression and treatment recommendations; refers if other services are needed.
  • *Establishes a treatment plan, with clients’ participation, which specifies treatment structure, outcomes, goals and objectives; within first 2 sessions.
  • *Works with clients outside the office: homeless shelters, transitional living sites, outreach centers, in the client home, etc.
  • Provides educational workshops, classes and presentations on family life and other related topics as assigned.
  • *Provides counseling to individuals, couples and families in individual or group settings, within the framework of the treatment plan; monitors progress.
  • Handles cases involving adolescent and family issues of increasing complexity.
  • *Provides mental health crisis intervention as needed.
  • *Meets clinical requirements of third-party payers (authorizations, reviews, documentation) and provides information necessary for prompt and accurate billing.
  • Maintains relationships with referral sources.
  • Coordinates care when provided by multiple practitioners.
  • Refers to other Heartland Family Service programs and other community services, as necessary either concurrent with services or for aftercare; follows up to complete referral.
  • Completes all case documentation for grant, clinical, and billing purposes.
  • Maintains clinical record, meeting established standards of timeliness and completeness.
  • *Is prompt and accurate in completing all required reports, statistics and other requirements.
  • Displays a courteous and caring attitude to the clientele, volunteers, and visitors of the Agency.
  • *Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
  • *Is dependable and punctual regarding scheduling and attendance.
  • Abides by all specific program and Agency procedures, policies, and requirements.
  • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
  • *Creates, maintains and shares as appropriate a dynamic self-care plan.
  • *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
  • *Essential functions of this job are to be performed on company physical work site as well as in client homes, homeless shelters, office space, and other non-traditional settings. Ensure safety and security measures for in-home services are followed.
  • *Travel is required, included use of personal vehicle.
  • Performs other program related duties as assigned.

                                                                                                               *DENOTES ESSENTIAL JOB FUNCTIONS

Job Requirements


  • Master’s Degree in Counseling, Social Work, or Marriage & Family Therapy
  • Licensed as a PLMHP, TLMHC, PLADC or CMFT / TMFT
  • Willing to obtain dual Iowa/Nebraska Licensure if not yet already obtained
  • Valid driver’s license/ acceptable driving record


  • 2 or more years post Master’s Degree Clinical Experience
  • Licensed as LMHP / LMHC and LADC



Self-care- Practices good self-care; maintains effective emotional regulation and manages stress. 

Integrity-An authentic and honest therapist plays a key role in the client’s recovery. Often, a therapist will inadvertently become a role model for the client. That means the therapist should conduct their personal and professional lives with honesty and integrity. 

Critical thinking- A therapist needs to have the ability to see beyond the surface of the clients issues. 

Continuous learning- stay updated on the latest research and treatment plans to help clients in the best way possible. 

Active listening 

Organization and Time-Management Strategies-Responsible for keeping track of paperwork and fees for clients. 

Communication -Exhibits clear and concise verbal and written communications; communicates honestly and directly



(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


(Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).      

While performing the duties of this job, the employee is not exposed to weather conditions.

The noise level in the work environment is usually moderate.

Loan Forgiveness?