At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.
Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.
If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.
SUMMARY DESCRIPTION OF WORK
Intense therapeutic responsibilities begin at this level. Educational requirements are very specific. Decision-making skills and problem-solving capabilities are critical. Highly developed interpersonal skills and case management capabilities must be present.
Compensation: $44,400 to $62,200 per year (based on experience)
Work Schedule: Monday through Friday, including two evenings until 8:30 p.m.
Click to see benefits and company perks
Essential Duties and Responsibilities
- *Provides outpatient and in-shelter crisis counseling and support services to domestic and sexual assault victims.
- *Be available for emergency situations.
- *Provides mental health crisis intervention as needed.
- *Determines whether client is appropriate for agency services; determines needed level of care; refers (internal or external) to appropriate level of care
- May Co-facilitate groups, including battering intervention and survivor support groups
- Completes monthly reports for probation officers or other appropriate agencies regarding group participants
- *Provide direct counseling service and clinical case management to individuals, couples, families, and groups and/or makes referrals to effectively deal with the client’s presenting problems.
- *Demonstrates basic clinical skills in developing rapport with clients, interviewing to identify common recurring family and individual problems, and formulating a treatment plan with clients.
- Coordinates care when provided by multiple practitioners.
- Refers to other Heartland Family Service programs and other community services, as necessary either concurrent with services or for aftercare; follows up to complete referral.
- *Is dependable and punctual regarding scheduling and attendance.
- Works with a wide range of Agency caseloads of moderate difficulty.
- Maintains clinical record, meeting established standards of timeliness and completeness.
- Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
- Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
- Abides by all specific program and Agency procedures, policies, and requirements.
- Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
- *Creates, maintains and shares as appropriate a dynamic self-care plan.
- * Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
- * Essential functions of this job is to be performed on company physical work site
- Performs other program related duties as assigned.
*DENOTES ESSENTIAL JOB FUNCTIONS
Salary is based upon experience.